Contact our office or book a no charge consultation online.
(503) 893-0102 firstname.lastname@example.org
Monday – Friday 8:00 AM – 6:00 PM
Saturday 9:00AM – 6:00 PM
Monday — Saturday (Consultations and Treatments)
(Special hours available upon request)
1306 NW Hoyt Street, Suite 205
Portland, Oregon 97209
The Untattoo Parlor Cancellation Policy
We believe that people and professionalism are the heart of what we do. Our staff is composed of experienced, licensed nurses who will go the extra mile to show up for their patients and to provide them with the best care possible. If an appointment is missed or cancelled late, this cancellation not only takes away a spot on the schedule from another patient who might like to come in but also directly affects the salary of our nurses and the overhead of our business.
The UnTattoo Parlor asks that if you need to cancel or reschedule your appointment please do so at least 24 hours in advance. Any missed or late cancelled appointment will assessed a fee. If you were scheduled for a Free Consultation, the Missed or Late Cancelled appointment fee will be $75. If you were on the schedule for a 30 Minute or a 1 Hour Treatment, the Missed or Late Cancelled appointment fee will be half of the amount of the total cost of your treatment. If you are a first time patient, the Missed or Late Cancelled appointment fee will be half of the amount of your total treatment price proposed in your consultation. If you are assessed a fee and if we attempt to run your card on file and it does not go through, the Missed or Late Cancelled appointment fee must be paid in full before proceeding with your next visit.
The only way to cancel an appointment is online through our website (the website accepts cancellations up to 24 hours in advance), by leaving us a message over the phone or by sending us an email. We know that life happens however we do not discuss our late cancellation policy or make decisions regarding fees over the phone. If you feel you were charged unfairly, we are happy to listen. Please feel free to send us an email with your concerns or make an appointment to come in to the office to discuss in person.”